APPLICABLE BETWEEN MARCH 12TH AND JUNE 30TH – TO BE REVIEWED THEREAFTER

Given the current circumstances surrounding the global outbreak of COVID-19, FALCON SAFARIS has implemented following changes to its booking, payment and cancellation policies as a means to assist our clients during this trying time. As an organization we will work with all clients to ensure that we are as flexible and accommodating as possible during this difficult period. If you need assistance please contact contact us on (info@falconsafaris.com.) and we will be pleased to assist you in any way we can.

NEW PAYMENT POLICY

1. If a booking is made within seven days to arrival, full payment will be expected immediately after making the reservation.

2. If a booking is made at least one month prior to arrival, at least 30% deposit will be required within 7 days and the balance paid in full at least 7 days to arrival date

NEW CANCELLATION POLICY

1. If a booking is cancelled 60 – 30 days to arrival, 20% of the total booking value will be charged. However, we will also offer guests the opportunity to postpone their booking to a later date at no penalty. Given the unpredictable nature of the COVID outbreak, we will offer clients the opportunity to further postpone their bookings in the event that the outbreak continues to disrupt global travel significantly after the first postponement.

2. If a booking is cancelled 30 – 7 days to arrival, 30% of the total booking value will be charged. However, we will also offer guests the opportunity to postpone their booking to a later date at no penalty. Given the unpredictable nature of the COVID outbreak, we will offer clients the opportunity to further postpone their bookings in the event that the outbreak continues to disrupt global travel significantly after the first postponement.

3.If a booking is cancelled within 7 days to arrival, 100% of the total booking value will be charged. However, we will also offer guests the opportunity to postpone their booking to a later date at no penalty. Given the unpredictable nature of the COVID outbreak, we will offer clients the opportunity to further postpone their bookings in the event that the outbreak continues to disrupt global travel significantly after the first postponement.

For further information please feel free to contact Hamilton Mandizvidza , Managing Director on hamilton@falconsafaris.com.